"Medium Bug"
Christian
Hi,
For some reason unknown to me all files are processed by Permute with the medium setting enabled. I have reinstalled, updated etc. Custom presets, regular presets, they all get set back to medium. In preferences the settings appear to be correct untill you select the preset selector. Then I see that Medium is also selected.
Any help on this issue is welcome, because I want to fase out all other apps like Max, handbrake etc. And just run one app for all.
Thanks!
Support Staff 2 Posted by Krystof Vasa on 01 May, 2012 12:26 PM
Hi Christian,
do I understand it correctly that when you switch the preset's A/V quality e.g. to High, it gets reverted back to Medium?
Krystof
3 Posted by Christian Beunis on 01 May, 2012 12:29 PM
Hi Krystof,
Yes this is the case. However on first sight the settings appear to be correct.
Christian
Support Staff 4 Posted by Krystof Vasa on 05 May, 2012 02:26 PM
Hi Christian,
could you try removing your preference files and try it again?
~/Library/Preferences/and hit Go.com.fuelcollective.permute.Krystof
5 Posted by Christian Beunis on 07 May, 2012 05:06 AM
I have removed permute with app cleaner, still the medium bug is persisting.
Christian
Support Staff 6 Posted by Krystof Vasa on 07 May, 2012 12:20 PM
Hi Christian,
one more question - are you using Mac OS X 10.6.8 or 10.7?
Krystof
7 Posted by Christian Beunis on 11 May, 2012 12:28 PM
Hi Krystof,
I'm using 10.7.3
Christian
Support Staff 8 Posted by Krystof Vasa on 11 May, 2012 02:48 PM
Hi Christian,
could you see if this fixes the issue?
http://updates.fuelcollective.com.s3.amazonaws.com/permute/beta/Per...
Krystof
9 Posted by Christian Beunis on 13 May, 2012 04:46 AM
Hi krystof,
I'm using 10.7.3.
Thanks,
Christian
Christian
10 Posted by Christian Beunis on 13 May, 2012 07:22 AM
Hi Krystof,
Medium is no longer ticked in the list. However, files still get processed on medium. Processing the same file with MAX gives the preferred result.
Christian
Support Staff 11 Posted by Krystof Vasa on 13 May, 2012 07:41 AM
Hi Christian,
is this true with all presets or just some? Could you try it with a few different ones?
Krystof
12 Posted by Christian Beunis on 13 May, 2012 07:58 AM
Video seems to be converting fine. The problem arises with audio (m4a)
Christian
Support Staff 13 Posted by Krystof Vasa on 13 May, 2012 08:02 AM
Hi Christian,
if it's just M4A, then it's the same issue as here: http://help.fuelcollective.com/discussions/problems/2843-i-dont-thi...
I'm working on it right now, might upload a beta today, if I figure out what's the issue.
Krystof
14 Posted by Christian Beunis on 13 May, 2012 08:04 AM
Yep that sounds like what I'm experiencing. Can you keep me updated?
Cheers,
Christian
Support Staff 15 Posted by Krystof Vasa on 13 May, 2012 08:10 AM
Hi Christian,
I've already fixed the bug. I'll need to do some more testing, but I'll upload a beta in a few hours and will post a link here as well as in the other discussion, so that you can test it an confirm it's fixed.
Krystof
Support Staff 16 Posted by Krystof Vasa on 14 May, 2012 08:37 AM
Hi Christian,
sorry it took a little longer than I though... Here's the beta build: http://updates.fuelcollective.com.s3.amazonaws.com/permute/beta/Per...
Krystof
17 Posted by Christian Beunis on 14 May, 2012 12:04 PM
Hi Krystof,
It didn't fix it. Clean install of permute, but the problem persists. Set to custom 256 kbps permute processes at 151kbps.
Christian
Support Staff 18 Posted by Krystof Vasa on 14 May, 2012 04:18 PM
Hi Christian,
for some weird reason I have uploaded the wrong build :/
Here's the right one:
http://updates.fuelcollective.com.s3.amazonaws.com/permute/beta/Per...
Krystof
19 Posted by Christian Beunis on 16 May, 2012 03:46 AM
Succes! Although one thing puzzles me, the original file was encoded on 256 kbps, the converted file is 246 kbps.
Thanks!
Christian
Support Staff 20 Posted by Krystof Vasa on 16 May, 2012 04:39 PM
Hi Christian,
glad it's working - at least it's not stuck on 150.
I will look into why the bitrate isn't precise.
Krystof